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A greasy-spoon diner in Phoenix, Arizona is the setting for this long-running series. The title character, Alice Hyatt, is an aspiring singer who arrives in Phoenix with her teen-age son Tommy, after the death of her truck-driver husband. Alice is hired at a diner owned by Mel Sharples, a gravel-voiced, male-chauvinist fry cook. She waitresses at Mel's Diner while awaiting her big break. Her fellow waitresses are raucous redhead Flo and naïve Vera. Flo is later replaced by Southern blonde Belle, who is soon replaced by spunky curly-haired Jolene. Alice and her friends experience several interesting years together at Mel's Diner, which is frequented by quirky truckers, repairmen, and other blue-collar types, and by several Hollywood celebrities who appear as themselves.