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Charley's company, which owns a dating app, is threatened after her boyfriend breaks up with her and writes an article about their relationship. She is persuaded by one of her employees to meet Liam, who works in public relations and media crises. He recommends that instead of hiding and focusing on new features in the app (which is her immediate reaction), she should confront the criticism by openly going out and using the app publicly. Charley refuses, but eventually realizes that she truly needs Liam's help. He invests time and energy in getting Charley to turn the situation around.